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Sinequa's built-in context engine is based on more than 25 years
of expertise dedicated to semantics, first in university research,
then in government and news organizations. That's the difference
that enables us to guarantee fast time to value with an average
deployment time of only three weeks.
With our optional consulting services, training and support, we
can help you maximize your information landscape and ensure you
deliver your search projects and initiatives on time.
Deployment success through Sinequa team and certified
partners
Working together with our certified professional service partners
[link to partner page], we can provide any level of assistance
required, whether you need project delivery in its entirety or just
remote support for an in-house implementation. Sinequa services
help you clearly define your objectives, optimize your integration
and architecture selections, and ensure Sinequa business search
meets your business requirements.
Classroom and on-site training to help you maximize your
Sinequa investment
While Sinequa is easy to deploy and use right out of the box, we
also offer a number of training options to ensure the solution
meets your requirements - during implementation and beyond - and
that you realize optimal benefits from the solution's powerful
functionality. Whether you enroll in our classroom-based sessions
or we come to your office, Sinequa offers the right training
solutions for your needs, including administration, everyday use,
customization, installation, text-mining and linguistic
development.
Sinequa support and maintenance
Sinequa's expert support team offers assistance to customers via
phone and email. Help desk support and maintenance covers problems
related to:
- Installing minor releases
- Applying patches
- Debugging or fixing any Sinequa functions that are not working
as expected
- Responding to any questions or issues related to Sinequa
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