Sinequa Services

Sinequa Services

Expert support for even faster time to value

Expert support for even faster time to value

Sinequa's built-in context engine is based on more than 25 years of expertise dedicated to semantics, first in university research, then in government and news organizations. That's the difference that enables us to guarantee fast time to value with an average deployment time of only three weeks.

With our optional consulting services, training and support, we can help you maximize your information landscape and ensure you deliver your search projects and initiatives on time.

Deployment success through Sinequa team and certified partners
Working together with our certified professional service partners [link to partner page], we can provide any level of assistance required, whether you need project delivery in its entirety or just remote support for an in-house implementation. Sinequa services help you clearly define your objectives, optimize your integration and architecture selections, and ensure Sinequa business search meets your business requirements.

Classroom and on-site training to help you maximize your Sinequa investment
While Sinequa is easy to deploy and use right out of the box, we also offer a number of training options to ensure the solution meets your requirements - during implementation and beyond - and that you realize optimal benefits from the solution's powerful functionality. Whether you enroll in our classroom-based sessions or we come to your office, Sinequa offers the right training solutions for your needs, including administration, everyday use, customization, installation, text-mining and linguistic development.

Sinequa support and maintenance
Sinequa's expert support team offers assistance to customers via phone and email. Help desk support and maintenance covers problems related to:

  • Installing minor releases
  • Applying patches
  • Debugging or fixing any Sinequa functions that are not working as expected
  • Responding to any questions or issues related to Sinequa